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Terms and Conditions

 

- CHRISTMAS PARTY -

 

I.        A deposit of £10 per person is required to secure the booking when dining from one of our Festive menus.

II.        All deposits will be redeemed against the final cost of your bill.

III.        All deposits will be forfeited if the reservation is cancelled within 14 days of the booking date.

IV.        A deposit of £5 per person will be forfeited if a guest is a no-show

V.        Guest numbers can be amended within reason up to 8 hours before the booking arrival time with no loss of deposit, after this time £5 deposit per person will be forfeited if numbers are reduced.

VI.        Please note no booking is confirmed until the deposit has been received. We can hold your enquiry for 7 days, after which it will be automatically released.

VII.        A pre-order will be required and must be sent back to the Customer Engagement Team no later than 7 days prior to the booking date. Please note we cannot guarantee to accommodate your pre-order requirements if this deadline is not adhered to.

VIII.        All prices are inclusive of VAT. For groups of 8 or more, a 10% service charge will be added to your final bill. This goes directly to the team who serve you on the day.

IX.        We do not guarantee areas or specific table requests, however, we shall endeavour to accommodate requests where possible.

X.        Payment of your deposit confirms you have read and accepted the terms and conditions of booking.

XI.        Management reserves the right to change the terms and conditions.

 
 

- CHRISTMAS DAY -

 

I.        A 50% deposit is required per person, to secure your booking for Christmas day. The Balance will be due week commencing 1st December. At the time of enquiry, please let us know how many adults and children are in your group.

II.        All deposits are non-refundable

III.        Please note no booking is confirmed until the deposit has been received. We can hold your provisional booking for 72 hours, otherwise can automatically release.

IV.        A pre-order will be required and must be sent back to the Customer Engagement Team by Thursday 12th December. Please note we cannot guarantee to accommodate your pre-order requirements if this deadline is not adhered to.

V.        All prices are inclusive of VAT. A 10% service charge will be added to your final bill. This goes directly to the team who serve you

VI.        We do not guarantee areas, or specific table requests, however we shall endeavour to accommodate such requests where possible.

VII.        Payment of your deposit confirms you have read and accepted the terms and conditions of booking.

VIII.        Management reserves the right to change the terms and conditions.